About HBI: Careers
POSITION: Receptionist
REPORTS TO: Office Manager
SUMMARY:
HBI’s receptionist is a frontline position responsible in monitoring incoming phone calls and assisting patients and visitors.
QUALIFICATIONS:
- GED or High School Diploma
- Two years prior experience in a clinic or hospital environment (preferred)
- Working knowledge and experience with health insurance plans
- Experience with word processing software
- Experience and knowledge of managed care health insurance programs
- Experience and knowledge of Medical Manager program (preferred)
- Bi-lingual Spanish/English
RESPONSIBILITIES:
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Answer incoming phone calls and taking messages for clinicians
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Assist patients with their office visits, i.e. check-in/check-out, collecting co-pays, providing forms to fill-out
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Verify eligibility from electronic roster and/or telephonically
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Schedule patient appointments with HBI clinicians
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Follow HBI’s policies and procedures
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Report to the Office Manager issues that are critical to patient care, i.e., suicidal and homicidal behavior and other red flags
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Print daily patient reports
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Additional duties as assigned by supervisor
Email resumes to careers@hbinetwork.com, or fax resumes to 702-248-6920.
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