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Join the HBI Network


All Network Providers and HBI Licensed Clinicians must be credentialed prior to providing services to members and clients.


Credentialing Criteria

HBI does not make credentialing or re-credentialing determinations based on a provider’s race, ethnic/national identity, gender, age, sexual orientation, or the types of services (e.g. Medicaid) in which the provider specializes.  Practitioners are selected using the following criteria:

All HBI Providers
  • Meet the geographic access needs of HBI.
  • Hold membership in a national professional association that ascribes to a professional code of ethics (i.e., American Psychiatric Association, American Psychological Association, National Association for Social Workers, American Nursing Association, National Association of Marriage and Family Therapy, or other relevant professional associations).
Psychiatrists and Physicians
  • Graduate of an accredited medical school.
  • Completed a psychiatric residency program accredited by the Accreditation Council for Graduate Medical Education for Psychiatry or the American Osteopathic Association.
  • Unrestricted license.
  • Board Certified or Board Eligible physicians in a primary care specialty (i.e., Internal Medicine, Family Practice, Pediatrics, or OB-GYN) with more than five years of experience working with substance abuse patients are eligible to provide services to substance abuse patients.  (Note: American Society of Addictions Medicine Certification is preferred, and in the absence of this must have documentation of five years of training.)
  • Board Certified in Psychiatry/Neurology (qualified to take the exam for Board certification for the American Psychiatric Guidelines for Psychiatry and Neurology).
  • Demonstrate a minimum of two years recent clinical experience.
  • Child Psychiatry must demonstrate at least one year of supervised experience working with disturbed children, and satisfactory completion of an approved fellowship in adolescent and child psychiatry (experience and training must be documented on the specific Children Credentialing form).
  • Must be in good standing with all facilities that are contracted with the HBI network (if applicable).
Allied Health Personnel 
  • Graduate of an accredited school or certification program in one of these special disciplines of practice:
    • Ph.D./Psy.D. in Psychology
    • Masters Degree in Social Work
    • Psychiatric Registered Nurse/Nurse Practitioners
    • Marriage and Family Therapist
    • Masters Level Clinical Alcohol and Drug Counseling
    • Masters Degree Professional Counseling
    • Applied Behavioral Analysis
  • Must have an unrestricted active license by their respective state boards in the state in which they practice, and should have certification specific to their specialty area.
  • Demonstrate two years of recent clinical experience (post licensing).
  • Completed postgraduate internship in perspective discipline.
  • Chemical dependency must demonstrate at least one year of supervised experience working with chemically dependent patients
  • Clinicians who provide services to children must submit supporting documents experience and training on the Children Credentialing form.
  • Must be in good standing in all facilities contracted with HBI (if applicable).

Credentialing Process

The following are the sequential steps in HBI’s credentialing process:

1.  Applicant provider must submit the appropriate Letter of Intent (LOI)

NOTE:  Providers are credentialed individually.  HBI does not perform blanket credentialing for groups or facilities.

2.  If the provider meets the preliminary credentialing criteria and geographic access needs of our members, then we will send the provider a notice of the next Provider Orientation.  The applicant provider (not administrative staff or biller) must attend the orientation.
3.  Applicant providers will receive their Application Packet at the end of the orientation.  Completed packet must be returned to HBI within 30 days.  On-site review might be required for certain types of providers.
4.  Primary Source Verification
5.  Credentialing Committee approval

Each of the above steps must be satisfied before proceeding to the next.

If you would like to enroll into the HBI Provider Network, please contact HBI’s Provider Services Department at (702) 515-3610 or submit a completed Letter of Intent with all the necessary supporting documents by fax to (702) 248-9640 or e-mail credentialing@hbinetwork.com.