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If you are currently experiencing a life-threatening emergency, please call 911 or proceed to your nearest hospital immediately. If you need to change an existing appointment, please call 702-248-8866 Option 2. DO NOT USE this form for these purposes.

Fill-out this form for non-emergency or non-urgent inquiries only.
For HBI Department Directory, click here.

To speak with an HBI representative for a specific service during regular business hours, call any of the following telephone numbers then choose the extension or option number.

Toll-Free (800) 441-4483 • Southern Nevada (702) 248-8866

Regular Business Hours: 9:00 A.M. to 6:00 P.M. (Pacific) • Monday – Friday (Excluding Holidays)

  • New Patients/Intake/Referrals Option 1
  • Existing Patients/Follow-up Appointments Option 2
  • Mobile Response Team Option 7 24/7 Crisis Intervention and On-site Assessment Requests from a Hospital Emergency Department, Psychiatric Facility, School, Juvenile Center, or Community Health Center
  • Adult Services (Suite H: CSU, Case Management, and Addiction Treatment) Ext. 609
  • Children & Family Services (Suite A: CSU, and Specialized Programs) Ext. 239
  • Medication Management/Medical Assistant (Prescription Refill) Ext. 255 Fax 702-248-0183
  • Patient Records Fax 702-248-1339
  • Patient Billing Ext. 204
  • Provider Network & Credentialing Ext. 210
  • Request for Prior Authorization Ext. 226 Fax 702-248-0079
  • Provider Claims Ext. 203
  • Human Resources Ext. 207